Frequently Asked Question FAQ's

Access to financial products & services through innovative digital platforms

Security & Privacy

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No, Acru does not share the personal details with others excepting with KYC Registering Agents , AMCs & their Registered Transfer Agents (RTAs) for the purposes of executing your investment or redemption transactions.

How do I start

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The App is currently available only for users who have smartphones working on the Android Operating System. Search for Acru on Google Playstore on your phone to download the app. Once your mobile number is verified & we get your name and email id, you are registered as a user on Acru. Read the displays and follow the instructions to step onto your Financial Wellness journey.

Yes, you can invest into the scheme you have already invested earlier. Click on the Overall Portfolio bar on your Home screen and browse the investment you want to invest.  Click on Invest and you will be able to invest more into the same scheme under the same folio.

About Acru Digital Gold

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ACRU-Digital Gold is a convenient and cost-effective way of purchasing gold online. You can buy, sell, and accumulate gold of 99.99% purity, even in, fractions anytime using ACRU. The provider you can buy the gold from is MMTC- PAMP. When buying gold from ACRU, you have the option to:

  • Buy Gold in grams or for any amount of your choice starting at Rupee 1, The gold will be stored in a secure bank-grade digital locker by the gold provider. You can choose to sell your stored gold or have it delivered to you.
  • Buy a gold coin or bar. The gold coin or bar will be delivered to you within 7 to 10 working days from the date of purchase.
  • You need to be a registered ACRU user with a valid Mobile number followed by real time OTP.
  • Using your ACRU log in, you can access the Gold powered by MMTC-PAMP plan.
  • Once you click on the Digital Gold icon, you will be prompted to enter your name and expected delivery pin code. If we service the pin code entered by you, you will be enrolled in the plan.
  • If not, you will not be able to buy Gold.

Buying 24k Gold

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9999 gold is the purest form of Gold used for trading purposes across the world. 24 karat gold is of 99.99% purity.

  • UPI
  • Net Banking
  • Or any other mode of payment as ACRU may make available on their platform

Selling Gold

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  • Select the sell gold icon on the Digital Gold homepage.
  • Choose the Gold Locker balance you wish to sell – MMTC-PAMP
  • Enter the amount of gold you want to sell in Rupees or Grams, with minimum of Re 1 or 0.0005 gram respectively.
  • Enter and confirm your bank details where you want the money to be transferred post selling of Gold.
  • The quantity you have offered to sell will then be deducted from your respective Gold balance and your transfer would be initiated. It might take up to 72 hours for the amount to get credited to your bank account.
  • In the rare event of any technical failure, MMTC-PAMP may reject your offer to sell. The quantity offered by you to sell will be credited as per ACRU norms in your Gold account.

Gifting Gold

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  • Click on “Gift” icon on the Gold homepage.
  • Enter the Mobile number to whom Gold needs to be gifted, along with Amount of Gold gift in Rs or in Grams. It is compulsory for the recipient to be registered member on ACRU to receive the gift.
  • On Proceed, Choose the Gold Locker/Holding Balance from which Gold needs to be gifted.
  • In case of insufficient balance in respective Gold locker, you can still proceed & add required amount of gold to send Gift.
  • Your Gift will be sent instantly and Receiver will get notified through SMS.

Get Better Knowledge & Info About Our Product

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